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Privacy Policy

Last updated: 7/24/2025

Introduction

Welcome to Glyde (“we,” “our,” or “us”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered chat application.

By using Glyde, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our service.

Information We Collect

Personal Information

  • Email address (when you create an account)
  • Name and profile information (if provided)
  • Authentication data (for Google Sign-In users)
  • User preferences and settings

Usage Information

  • Chat messages and conversations
  • AI responses and interactions
  • Saved memories and preferences
  • Usage patterns and feature interactions
  • Selected AI roles and models
  • Response length preferences
  • Manual mode settings
  • Memory analysis and suggestions
  • Quick action selections
  • Follow-up question interactions

Technical Information

  • Device information and browser type
  • IP address and location data
  • Cookies and session data
  • Performance and error logs
  • API usage patterns and rate limiting data
  • Memory storage and retrieval patterns

How We Use Your Information

We use the collected information for the following purposes:

  • Service Provision: To provide and maintain our AI chat service with multiple models and roles
  • Personalization: To customize your experience, AI responses, and memory features
  • Memory Features: To save, analyze, and retrieve your conversation memories and insights
  • AI Enhancement: To optimize prompts, generate quick actions, and provide follow-up suggestions
  • Account Management: To manage your account, authentication, and user preferences
  • Communication: To send you important updates and notifications
  • Analytics: To analyze usage patterns and improve our service
  • Security: To protect against fraud and ensure service security
  • Rate Limiting: To manage API usage and prevent abuse

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following circumstances:

  • Service Providers: We may share data with trusted third-party service providers who assist us in operating our service (e.g., cloud hosting, analytics)
  • Legal Requirements: We may disclose information if required by law or to protect our rights and safety
  • Business Transfers: In the event of a merger or acquisition, your information may be transferred
  • Consent: We may share information with your explicit consent

Data Security

We implement appropriate security measures to protect your personal information:

  • Encryption of data in transit and at rest
  • Secure authentication and access controls
  • Regular security audits and updates
  • Limited access to personal information on a need-to-know basis
  • Secure hosting infrastructure with industry-standard protections

Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. You may request deletion of your account and associated data at any time through your account settings or by contacting us.

Your Rights

You have the following rights regarding your personal information:

  • Access: Request access to your personal information
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your personal information
  • Portability: Request a copy of your data in a portable format
  • Objection: Object to certain processing of your information
  • Withdrawal: Withdraw consent for data processing

Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience:

  • Essential Cookies: Required for basic functionality
  • Analytics Cookies: Help us understand usage patterns
  • Preference Cookies: Remember your settings and preferences
  • Session Cookies: Maintain your login session

You can control cookie settings through your browser preferences, though disabling certain cookies may affect service functionality.

Age Requirements

Our service is not intended for children under 13 years of age. You must be at least 13 years old to use Glyde. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately. By using our service, you represent and warrant that you are at least 13 years old.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last updated” date. We encourage you to review this policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: siddak.bath@gmail.com
Response Time: We aim to respond to privacy inquiries within 48 hours